Privacy Policy

Last Updated: January 13, 2026

Introduction

Welcome to Essayfi.com's Privacy Policy. Before you consent to the processing of your personal data or provide us with any information through our website, we ask that you carefully review this policy to fully understand the terms of our collaboration. This Privacy Policy governs your use of our Services as defined in our Terms and Conditions.

This document explains when, why, and how we process personal data about individuals who use our Website, the purposes of this processing, circumstances under which we may disclose data to third parties, your rights regarding your personal information, and the measures we take to ensure its security.

This policy should be read in conjunction with our Cookies Policy and Terms & Conditions.

Key Definitions

To ensure clarity throughout this document, we define the following terms:

Term Definition
Personal Data Any information relating to an identified or identifiable natural person that alone or in combination with other data allows identification of that individual.
Processing Any operation performed on personal data, including collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, alignment, combination, restriction, erasure, or destruction.
Data Subject The identified or identifiable natural person to whom personal data relates (you as a user of our Services).
Consent Any freely given, specific, informed, and unambiguous indication of your wishes through a statement or clear affirmative action signifying agreement to personal data processing.
Website Refers to Essayfi.com and any associated digital platforms owned and operated by Essayfi Inc.

Additional terms such as Customer, Writer, Company, etc., are defined in our Terms and Conditions.

General Principles

When you access our Website, we automatically collect log information and utilize cookies to track your activity. You may opt-out of non-essential cookies through your browser settings.

For registered users, we collect and process cookie identifiers along with data you voluntarily provide during registration and account configuration.

Types of Data We Collect

1. Account Information

We collect and process personal data submitted during registration and subsequent account customization. Required registration information includes:

  • A username which could be an alias
  • Email address
  • Password (encrypted)

Please note that we are not responsible for any consequences resulting from your voluntary sharing of personal information with Writers through our platform.

2. Order Details

We process all information provided when placing orders, including:

Data Category Examples
Assignment Details Subject, topic, academic level, formatting style, word count, deadline
Instructions Files, rubrics, specific requirements, reference materials
Communication Messages exchanged with Writers through our platform

3. Voluntary Submissions

We process information you voluntarily provide through:

  • Customer satisfaction surveys
  • Product feedback forms
  • Customer support communications
  • Testimonials and reviews

We retain this information as necessary to resolve disputes, provide support, and troubleshoot issues as permitted by law.

4. Technical & Usage Data

When you use our Services, we automatically collect:

Data Type Purpose Collection Method
IP Address Security, fraud prevention, regional customization Automated collection
Device Information Optimization for different devices Browser/user agent analysis
Usage Patterns Service improvement, feature development Cookies and analytics
Location Data Compliance with regional regulations IP geolocation

5. Payment Information

For payment processing, we utilize PCI-compliant third-party providers. We do not store full payment card details, only:

  • First 6 and last 4 digits of card numbers
  • Card issuer information
  • Transaction identifiers

This limited retention is necessary for financial reporting, fraud prevention, and customer service purposes.

Purposes of Data Processing

We process your personal data for the following lawful purposes:

Purpose Legal Basis Data Categories
Service Provision Contractual necessity Account, Order, Payment data
Customer Support Legitimate interest Account, Communication data
Quality Assurance Legitimate interest Order, Communication data
Security & Fraud Prevention Legal obligation Technical, Payment data
Service Improvement Legitimate interest Usage, Technical data
Marketing Communications Consent (where required) Contact, Usage data
Legal Compliance Legal obligation All categories as needed

Data Sharing & Disclosure

We may share your information with third parties in the following circumstances:

1. Service Providers

We engage carefully vetted third parties to perform functions including:

  • Payment processing (Stripe, PayPal)
  • Cloud hosting services (AWS, Google Cloud)
  • Customer support platforms (Zendesk)
  • Analytics providers (Google Analytics)
  • Marketing platforms (Mailchimp)

All service providers operate under strict contractual data protection obligations.

2. Academic Writers

Necessary order details are shared with Writers to facilitate service delivery. Writers are contractually bound to:

  • Maintain confidentiality
  • Use information solely for order fulfillment
  • Delete data post-service completion

3. Legal Requirements

We may disclose information when required by law, including to:

  • Respond to subpoenas or court orders
  • Comply with tax authorities
  • Cooperate with law enforcement investigations
  • Protect our legal rights or prevent harm

4. Business Transfers

In the event of a merger, acquisition, or asset sale, customer information may be transferred as a business asset, subject to confidentiality agreements.

International Data Transfers

As a global service, your data may be transferred to and processed in countries outside your residence. We implement appropriate safeguards including:

  • EU Standard Contractual Clauses
  • Data processing agreements with subprocessors
  • Adequacy decisions where applicable

By using our Services, you consent to these international transfers.

Data Security Measures

We implement robust technical and organizational measures to protect your data:

Security Area Measures Implemented
Encryption TLS 1.2+ for data in transit, AES-256 for data at rest
Access Control Role-based access, multi-factor authentication
Network Security Firewalls, intrusion detection, DDoS protection
Physical Security Data center security, biometric access controls
Staff Training Regular data protection training for all employees

Despite these measures, no internet transmission is completely secure. We encourage you to take precautions to protect your account credentials.

Data Retention Periods

We retain personal data only as long as necessary for the purposes outlined:

Data Category Retention Period Rationale
Account Information 5 years after last activity Customer service, legal compliance
Order Details 7 years from completion Academic integrity, dispute resolution
Payment Records 10 years Tax and accounting requirements
Communication Data 3 years from last contact Quality assurance, dispute resolution
Technical Logs 1 year Security monitoring

Anonymized data may be retained indefinitely for analytical purposes.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

1. Access & Portability

You may request a copy of your personal data in a structured, commonly used format.

2. Rectification

You may update or correct inaccurate personal data through your account settings or by contacting us.

3. Erasure

You may request deletion of your personal data, subject to legal retention requirements.

4. Restriction

You may request temporary restriction of processing in certain circumstances.

5. Objection

You may object to processing based on legitimate interests or for direct marketing.

6. Withdraw Consent

Where processing is consent-based, you may withdraw consent at any time.

To exercise these rights, please contact us using the information below. We may require identity verification before processing requests.

Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the information promptly.

Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through prominent notices on our Website or direct communication.

The "Last Updated" date at the top indicates when revisions were last made. Your continued use after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this policy or to exercise your rights, please contact our Data Protection Officer:

We aim to respond to all inquiries within 30 days.

This Privacy Policy was last updated on January 13, 2026.

Additional State-Specific Disclosures

California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act as amended by the California Privacy Rights Act, California residents have additional rights:

  • Right to Know: Request disclosure of data collection, categories, sources, purposes, and third-party sharing.
  • Right to Delete: Request deletion of personal information, with certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out: Opt-out of sale/sharing of personal information and targeted advertising.
  • Right to Limit: Limit use of sensitive personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, California residents may contact us through the methods above.

In the past 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet activity, geolocation data, and inferences. We disclose these categories to service providers for business purposes.

We do not sell personal information as defined under CCPA. We may share information for targeted advertising purposes, which you may opt-out of through our Cookie Preferences tool.

Virginia Residents (VCDPA)

Virginia consumers have rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, sales, and profiling.

Colorado Residents (CPA)

Colorado consumers have similar rights to Virginia residents, with additional provisions regarding universal opt-out mechanisms.

Connecticut Residents (CTDPA)

Connecticut's data privacy law provides rights comparable to Virginia and Colorado, with specific provisions regarding appeals of denied requests.

Utah Residents (UCPA)

Utah's privacy law provides rights to access and delete personal data, and to opt out of targeted advertising and sales.

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